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Privacy policy

Last updated: September 14, 2025

This Privacy Policy describes how Hallester (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from hallester.com (the “Site”) or otherwise interact with our services (together, the “Services”). In this Privacy Policy, “you” refers to any user of our Services, whether you are a customer, visitor, or other individual whose information we process.

Please read this Privacy Policy carefully.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal and regulatory obligations. If we make changes, we will post the updated policy on this page, update the “Last updated” date, and comply with any additional legal requirements.

Information We Collect

Information you provide directly

  • Contact information: name, address, phone number, email

  • Order information: billing address, shipping address, payment confirmation, order details

  • Account details: username, password, security credentials

  • Customer support information: messages and information you share with our support team

Information collected automatically

When you use our Site, we may automatically collect certain data (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

  • Device and browser information

  • IP address and network connection

  • Information about how you interact with our Site and Services

Information from third parties

We may also collect information about you from:

  • Platform providers (e.g., Shopify, which hosts our store)

  • Payment processors (collect and process payment details)

  • Analytics and advertising partners (via tracking technologies in our Site, emails, or ads)

How We Use Your Information

We use your personal data to:

  • Provide our Services: payments, orders, shipping, returns, account management, and transactional updates

  • Marketing and advertising: promotional emails, targeted ads (with consent where required)

  • Security and fraud prevention

  • Customer support and service improvement

Cookies

We use cookies and similar technologies to:

  • Support essential site functionality

  • Remember preferences and improve experience

  • Analyze traffic and interactions

  • Deliver personalized ads through trusted partners

You can disable cookies in your browser, but some features may not function properly. For more details, see the Shopify Cookie Policy.

Sharing Your Information

We may share your personal information with trusted third parties, including:

  • Service providers (hosting, IT, fulfillment, shipping, analytics, support)

  • Payment processors and logistics partners

  • Affiliates within our corporate group

  • Legal authorities where required

We do not sell your personal information.

Data Retention and Security

We keep your personal data only as long as necessary for the purposes above, unless a longer period is required by law.

We implement safeguards such as SSL encryption and secure servers, but no system is 100% secure. Please avoid sharing sensitive data over insecure channels.

Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us. We may ask for proof of identity before fulfilling your request.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from minors. If you believe we have, contact us to request deletion.

International Users

Your information may be transferred, stored, and processed outside your country of residence, including in the European Union, where our business is based and where some of our providers operate.

Contact Information

If you have any questions about this Privacy Policy, please contact us: