Shipping policy

At Hallester, we strive to provide a seamless shopping experience for all our customers. This Shipping Policy explains how we process and deliver your orders.

Shipping Locations

We currently ship orders the United Kingdom,. Orders are dispatched from our warehouse in the Netherlands.

Processing and Delivery Times

Order cut-off time: 17:00 (CET). Orders placed after this time will be processed the next business day.
Processing time: 1–2 business days (Monday to Friday).
Transit time: 6–8 business days depending on the destination and courier.
Estimated delivery time: 7–10 business days.

Please note: Delivery times are estimates and may vary due to customs procedures, courier delays, or high seasonal demand.

Shipping Services

We work with trusted international carriers to ensure safe and timely delivery. These may include DHL, UPS, FedEx, and national postal services depending on the destination.

Shipping Costs

Free Shipping: All orders within the the United Kingdom qualify for free standard shipping.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can follow your package using the courier’s tracking service or via the Track Order page on our website.

Delivery Issues

If you experience problems such as delays, lost packages, or damaged items, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure your order reaches you safely.

Questions?

For more details, visit our FAQ page or get in touch with our support team.